Today, we’re introducing Portal AI, our flagship product at Blue Harbour. Portal AI is a , developer-first platform that eliminates manual record screening by letting institutions embed our AI-powered natural language query widget into their portal. Instead of inspecting data row-by-row, users simply type their in natural language to instantly see matching , then execute bulk status updates on those records right from their own portal.
Simple Integration into Your Portal
Portal AI is completely headless. Your engineering team handles the setup, which takes only minutes. They create an account to receive an API key immediately, connect your database with a few credentials, and drop our lightweight SDK widget into your portal’s frontend. The widget can also be customized by your engineers to match your existing styling.
Instant, Context-Aware Matching
Personnel simply type their criteria into the Portal AI widget to see the records that match. Instead of manually reviewing each record one by one, they describe what they’re looking for in plain language, and Portal AI parses it instantly, returning the matching rows directly in the portal UI.
Actionable Data for Bulk Operations
Finding the right records is only half the task. Portal AI provides your portal with the exact payload structure needed to carry out bulk actions from your UI, such as moving matching rows from pending to accepted, and unmatched rows to rejected. Portal AI never executes these database writes itself. We only require read access to your database to identify the records; your own portal then uses that returned data to securely carry out the changes.
Why Portal AI
Solving the text-to-data problem for institutional portals traditionally means settling for one compromise or another. Standalone dashboard tools offer a natural language interface, but pull users away from your portal entirely, replacing it with a separate, proprietary environment and diluting your institution’s own branding in the process. Backend-only platforms solve half the problem, turning a database into a queryable API, but leave the frontend, the query interface, and the logic for bulk state changes entirely up to your engineering team to build. Low-code internal tools move quickly for internal use, but were never built to embed into a client-facing portal, and often carry licensing costs that grow with every seat added.
Portal AI removes these trade-offs entirely, giving users on your portal an easy way to search and evaluate records, embedded directly into your existing portal, so they never leave, your branding stays intact, and your engineering team ships in minutes rather than months.
Built-in Security
We built Portal AI with a security-first mindset, ensuring that integrating AI into your system never compromises your underlying infrastructure.
Connecting your database requires only a few credentials, and the access we request is strictly read-only. Portal AI can query your data to find matching records, but it never writes to, modifies, or deletes anything in your database. Your credentials are never stored in plain text; they are encrypted both in transit and at rest, and used only server-side at the moment a query is made. Every institution is issued its own unique API key, which can be rotated at any time, immediately invalidating the previous one.
Our Commitment to Safety and Privacy
Your institution’s data belongs to you, and it stays that way. We do not sell or otherwise monetize any data that passes through Portal AI. We also do not use your data to train any AI models, ours or anyone else’s. The only purpose your data is ever used for is the one you’ve explicitly connected it for: answering the queries users run within your own portal.
Portal AI is also built to only go where it’s asked. Every query is scoped strictly to the records and criteria provided in the widget; there is no background search, indexing, or use of your data outside of that single, direct request.
On the safety side, we take the risk of AI inaccuracy seriously. Portal AI does not generate freeform answers or summaries that could be affected by hallucination. Instead, it interprets your query and returns the actual matching records straight from your database, so users are always looking at real, verifiable data rather than AI-generated text. We continue to refine our algorithm to ensure that what gets returned reflects exactly what was asked for, nothing more and nothing less.
Coming Soon
Portal AI is currently available for Admission Portals and institutions in Sierra Leone. By early next year, we plan to extend Portal AI beyond admissions, bringing the same natural language record search to Sales and HR portals, and beyond Sierra Leone to institutions in other countries.